Earlier this week Cthulhu developed a red spot a little below her ear. I had a hard time getting a good look at it but when I did it looks like a scab. It kinda looks like she has been scratching herself and because some hair is missing. I thought it might be the nails so I trimmed them. I have been treating the wound with Neosporin and cleaning it daily. She is showing signs of being withdrawn. She has been hanging out on my doormat for two days all night. She never I've tried googling but that has been useless. Oh great internet, tell me what to do?